PROJECT
Harmony
ABOUT
Harmony is an AI-powered project management tool that operates within team tools like Slack, Microsoft Teams, and email.
I was responsible for defining and executing Harmony’s UX/UI direction across all touchpoints:
Supervisor Dashboard
User-facing email and Slack templates
Visual tone and product voice
Component system and design ops
ROLE
UX/UI Design Lead
COMPANY
Coworked.ai
TOOLS
Figma · Auto Layout, Variables, Component Libraries
WORK
UX Research · UX Strategy · Systems Design · Wireframing & UI Design · UX Writing · Dev Collaboration · Component Library & Design System Development
Techstars
Boston
25' Alum
200+
hours saved per PM per week
4
Fortune 1000
Pilot Deployments
What needed tackling?
1
Omnichannel UX:
Harmony needed to work natively inside Slack, Gmail, Teams, or Outlook, with consistent design logic.
2
Complex user segments:
Supervisor vs. team-level vs. passive users, all with different needs and information depth.
3
Evolving Capabilities:
The product was shipping fast. Harmony’s features changed week to week, requiring UX that was modular and resilient to change.
4
Unfamiliar Territory:
I was also a complete newbie to the world of corporate project management.
To better understand the service and space I was working with.
Service blueprint created in collaboration with engineering team to align on user flows.
Service blueprint to map out onboarding process for new pilot clients.
12
Project Managers Interviewed
1-15+ years
Experience Range
Startups to Enterprise
Company Size
Wireframes created to define core layout and interaction logic for the Supervisor Dashboard prior to initial beta launch.
A heuristics evaluation was conducted using Jakob Nielsen's 10 Usability Heuristics.
User feedback was also gathered through numerous sessions with our pilot clients, namely Zebra Technologies and Analog Devices.
High-fidelity screens from the Harmony Supervisor Dashboard.
Designed to support beta implementation and dev handoff, these views reflect final layouts for project oversight, risk tracking, and AI-generated reporting.
Figma workspace organized for dev handoff and scalability.
Includes component library, screen-specific instructions, and clearly structured files to support Harmony’s beta implementation.
Lessons Learned
1
Learn Fast, Design Faster
I learned how to rapidly absorb unfamiliar domain knowledge and translate it into user-centered design — without slowing down production.
2
Adaptability is critical in contract roles
I created internal systems to stay effective with minimal onboarding: a dev-aligned Figma file structure, embedded design notes for handoff, consistent naming conventions, and a modular component library. These kept the team moving fast without sacrificing clarity.
3
Prototyping with logic unlocks smarter UX
I familiarised myself with variables and auto layouts in Figma to simulate real interaction logic and create flexible, responsive UI behavior.
4
Speed doesn’t mean sacrificing structure
I learned how to ship quickly without compromising clarity, by aligning with dev workflows, naming conventions, and scalable patterns.